Host Tips

We want to help you successfully host a traveler. Please follow these guidelines to ensure a positive experience.

1. Use common sense when accepting guests.
   • Utilize the messaging feature to ask questions first.
   • Request a guest to complete any missing profile information.
   • You have the final say in who stays at your place!
2. Complete your listing.
   • Profiles with all the fields completed get booked more often.
   • Keep your listing updated.
3. Confirmed a guest? Congrats!
   • Email or message your guest to confirm arrival time and mode of transport. Are you available to extend a ride or offer travel advice to your place? Let them know!
   • Prepare clean sheets, pillow, and space for your guest.
   • Fill the fridge! Consider stocking a few staples such as OJ, bagels, and fresh fruit.

Guest Tips

We want to help you successfully stay with a local when you travel. Please follow these guidelines to ensure the best possible experience.

1. Use common sense.
   • If a listing is missing data fields that are important to you (headshot, house images, or description) consider booking with other more complete listings, or message the host first to request they upload additional data.
2. Utilize onsite messaging.
   • This feature allows you to contact the host before booking the room to ask questions, confirm availability, and educate yourself more about the listing.
3. Booked a room? Congrats!
   • Email or message your host prior to arriving. Let them know your arrival time and the best means of contacting you.
   • Print and pack your itinerary. You can find it saved in your dashboard when logged in to your AB&B account.
   • Keep your host informed. Flight delayed? Stuck in traffic? Phone, text, or email them your status.